Card status change

Webhook that is called when a card’s lifecycle status changes. Fires on PROCESSING → ACTIVE | PENDING_AUTH, ACTIVE ⇄ PENDING_AUTH as funding sources or delegated signing authorization change, on PROCESSING → CLOSED (ISSUER_REJECTED) when issuer provisioning fails, and on every subsequent ACTIVE ⇄ FROZEN, PENDING_AUTH → FROZEN, and → CLOSED transition.

This endpoint should be implemented by clients of the Grid API.

Authentication

The webhook includes a signature in the X-Grid-Signature header that allows you to verify that the webhook was sent by Grid. To verify the signature:

1. Get the Grid public key provided to you during integration
2. Decode the base64 signature from the header
3. Create a SHA-256 hash of the request body
4. Verify the signature using the public key and the hash

If the signature verification succeeds, the webhook is authentic. If not, it should be rejected.

WEBHOOK card-status-change

JSON

activated

{ "id": "Webhook:019542f5-b3e7-1d02-0000-000000000020", "type": "CARD.STATUS_CHANGE", "timestamp": "2026-05-08T14:11:00Z", "data": { "id": "Card:019542f5-b3e7-1d02-0000-000000000010", "customerId": "Customer:019542f5-b3e7-1d02-0000-000000000001", "platformCardId": "card-emp-001", "status": "ACTIVE", "brand": "VISA", "form": "VIRTUAL", "last4": "4242", "expMonth": 12, "expYear": 2029, "fundingSource": "InternalAccount:019542f5-b3e7-1d02-0000-000000000002", "currency": "USD", "processorRef": "card_b81c2a4f", "issuerRef": "lead_card_7a1b9c3d", "createdAt": "2026-05-08T14:10:00Z", "updatedAt": "2026-05-08T14:11:00Z" } }

400

{
  "code": "INVALID_INPUT",
  "reason": "<string>",
  "details": {
    "errors": [
      {
        "field": "identifier",
        "constraint": {
          "format": "email",
          "pattern": "^\\d{5}(-\\d{4})?$",
          "enum": [
            "SSN",
            "ITIN",
            "NON_US_TAX_ID"
          ],
          "minLength": 1,
          "maxLength": 500
        },
        "message": "Value is not one of the allowed enum members."
      }
    ],
    "missingRequirements": [
      "SUPPORTING_PROOF"
    ],
    "refusalReason": "AGENT_POLICY_DENIED",
    "missingFields": [
      "PHONE_NUMBER"
    ]
  }
}

Authorizations

X-Grid-Signature · string · header · required

Secp256r1 (P-256) asymmetric signature of the webhook payload, which can be used to verify that the webhook was sent by Grid. To verify the signature:

1. Get the Grid public key provided to you during integration
2. Decode the base64 signature from the header
3. Create a SHA-256 hash of the request body
4. Verify the signature using the public key and the hash

If the signature verification succeeds, the webhook is authentic. If not, it should be rejected.

Body

application/json

id · string · required

Unique identifier for this webhook delivery (can be used for idempotency)

Example:

"Webhook:019542f5-b3e7-1d02-0000-000000000007"

type · enum<string> · required

Status-specific event type in OBJECT.EVENT dot-notation (e.g., OUTGOING_PAYMENT.COMPLETED)

Available options: CARD.STATUS_CHANGE

timestamp · string<date-time> · required

ISO 8601 timestamp of when the webhook was sent

Example:

"2025-08-15T14:32:00Z"

data · object · required

Show child attributes

Response

200

Webhook received successfully